Get in Touch With Us
Got a question about how sweepstakes casinos work, spotted something on our site that needs a second look, or curious why a particular platform sits where it does on our list? This page covers the ways to get in touch and what happens once you do.
Ways to Reach Us
Email is the best way to contact our team. Write to us at [email protected] and let us know what your message is about — a review you're reading, a correction, or a general question about sweeps coins and social casinos. A quick note on the subject helps us route your message to the right person and get back to you sooner.
We aim to reply within a couple of working days. During busier periods it can take a little longer, but every message is read by a person, not a script.
What We Can Help With
- Questions about how sweepstakes casinos work — If the difference between Gold Coins and Sweepstakes Coins, or how redemptions and identity verification work, isn't clear from our content, ask and we'll point you to the right explanation.
- Corrections — Sweepstakes casino terms, state availability, and promotional offers change often. If you notice something on our site that looks out of date, we want to know so we can check it.
- Feedback on our reviews and rankings — We rank the platforms shown on this site based on factors like redemption speed, coin packages, and game libraries, never on payments received. If you think we've missed something relevant, tell us.
- Content suggestions — If there's a topic around sweeps casinos or social casino apps you'd like us to cover, such as our guide to non-GamStop casinos, let us know.
- Responsible play concerns — If you or someone you know is struggling with how they're playing, say so in your message and we'll share resources that can help.
Before You Write In
A few things are worth checking first, since we can't resolve every query on our end:
- Account or redemption issues — We're an independent review site, not the operator of any platform we cover. For account access, coin balances, redemption delays, or identity verification, contact the support team of the specific site directly through its own help centre.
- State eligibility — Availability for sweepstakes casinos varies by state and can change with little notice. If you're unsure whether a platform serves your state, its terms page is the most current source, since operators set and update their own eligible-state lists.
- Legal questions — We can explain how the sweepstakes model generally works, but we don't offer legal advice on whether a specific site is permitted where you live. If that matters to you, check the operator's terms and, if needed, your state's current guidance.
What Happens After You Send a Message
Your email goes to a member of our editorial team for review. We don't rely on canned replies to close out enquiries — if your question needs research, we'll take the time to check before responding. Corrections that check out get actioned on the relevant page, and we're glad to hear when readers help us keep things accurate.
Thanks for taking the time to reach out. Whether it's a quick question or a longer note, we read every message and value the input.